Gio is the Triage Manager of the Emergency Bed Program, Engagement Bed Program and Winter Bed Protocol at Lowell Transitional Living Center (LTLC). He is also the Property Manager for 3 different housing sites that belong to LTLC, SMOC (South Middlesex Opportunity Council) & CSPECH (Community Support Program for People Experiencing Chronic Homelessness).
As a daily task, Gio supervises 16 direct care employees which includes recruiting, hiring, training and organizing the Staff schedule. As a property manager, he receives applications for prospective tenants, screen & interview them, create monthly wait-list for available units, create maintenance order & monitors maintenance jobs while working closely with the housing stabilization case managers to ensure all clients receive required support & services.
“My experience here at LTLC has been one of personal and professional growth. I have learned about developing and maintaining a safe space for the homeless and disadvantaged, different processes to help get the housed and settled and team work.
There is no better feeling than helping someone achieve the fundamental needs of warmth, shelter, rest, safety and security”. Gio Torres